1 reviews | Active since Mar 2009
Attitude by Staff is unbelievable
<p>Actually Glad that i am changing insurers. The attitude in trying to cancel my homeowners insurance is unbelievable. The advice given as well is totally flawed that keeping all your short term insurance at one insurer is wrong? ***? When i mentioned that essentially you get better rates if you place all of your insurance bundled i get attitude ... I will not recommend OUTSURANCE to any of my family or freinds ...</p>
Hi James,
Thank you for bringing the matter to our attention. Teresa our client care manager contacted you to resolve the matter. The consultants job is to give our clients correct financial advise so that we assist them in making well informed decisions. Product comparisons and as well as statistics such as the Ombudsman results are used in the retaining process. We apologize for the frustration the process caused.
Regards, Kelvin
Hi James,
Thank you for bringing the matter to our attention. Teresa our client care manager contacted you to resolve the matter. The consultants job is to give our clients correct financial advise so that we assist them in making well informed decisions. Product comparisons and as well as statistics such as the Ombudsman results are used in the retaining process. We apologize for the frustration the process caused.
Regards, Kelvin