1 reviews | Active since Jun 2011
****** at its Finest
Yeah hey, you always hear that you can only judge and insurer when it comes to submitting a claim. This is to all you idiots who trust and listen to the horse **** of how Outsurance can beat any premium or give you money back or how they have such a good record with disputes at the insurance ombudsman yet abuse of misleading advertising but what they fail to tell you is they are in cahoots with the insurance ombudsman and other structures paying kickbacks. Here is a simple example. We have been paying our vehicle. household and content insurance for 10 years and on our very first claim we are declined. Our concrete structure of a garage was built in the 70's and we bought the house 9 years ago. A serious crack in the entire structure formed around a year ago an we submitted a claim. To our Dismay the assessor who firstly calls you to say I am on my way at a random time with no heads up rocks up with an attitude. Showing no identification. no clarification that he is a registered structural engineer as this is more complexed than just for a normal contractor to establish. By the way check this company out on this platform and you will see what ****mers they are WESTERN PROVINCE CONSTRUCTION (PTY) LTD Spends 10 minutes taking some pictures and the next day a rude and *********** Outsurance person calls and says we should have put flashing on the roof as maintenance. Wait a DAMN minute. Waterproof flashing is supposed to be protection for a concrete steel re-enforced structure from decaying. Seriously! Show me in what field or guideline or building regulation how you can maintain a solid concrete structure with waterproofing. They then say that because there is a walkway / lane next to our property depreciation occurred. Then ask when did we move in when they asked that **** when we app**** for the insurance. Let me ask the simple question. The house was designed and built more than 30 years with the approval of the town planner along with adjacent walkway. Are they saying the city was *********** in approving the plans in the first place? When you app**** for the insurance did they send out an assessor to work out your premium to confirm what will be covered or just use a bull**** script to lure you in? Yet now that you claim for the first tim in 10 years they find fault and now need to send an assessor which by the way is not a structural engineer. How are we just accepting it as ok to be ********** and they buy thousands of buildings and pay off media in advertising to push their agenda. This must be challenged. You cannot go to DSTV or Carte Blanche as they are in the pockets of Multichoice along with the competition commission as an advertiser. This cannot be right. Again because we are coloured people and they are happy to take our money but tell us to F^%$# when we claim but My friend who stays in Constantia who had a simple leak had his entire garage rebuilt for a 50 year old house and no mention was made of age or depreciation and yet our concrete structure is a threat to collapsing and possibly causing death are laughed off. F^%$# OUTSURANCE, This must be exposed as their recorded adds are misleading to the general public in every sense . We cannot allow this company to continue with this blatant embezzlement and theft of hardworking South Africans money with no oversight. I am pleading with you all. Claim and see what will happen. Don't pay another cent. They have businesses in their pocket to boost their agenda and making hundreds of millions per month and helping no one other than what is needed for their public profile. Rather trust the likes of Old Mutual, Sanlam etc. Tried and trusted over the years. These +- 10 year old businesses using media paid personalities which by the way don't even use outsurance to look good are blatantly lying. They can F%$#@@%^. I will tell you to use tried and trusted insurers. You paying Outsurance for nothing
We Apologize for the poor service experience.
One of our managers will be in contact with you in the morning.
Regards
The OUTsurance Team
We Apologize for the poor service experience.
One of our managers will be in contact with you in the morning.
Regards
The OUTsurance Team
