1 reviews | Active since Oct 2016

10 Nov 2016, 09:50

Assistance for R400 money back

<p>Hi please can someone help me </p> <p>It's been 2 weeks I'm.trying submit these forms through </p> <p>Every time try get ota pin and type it in it does not work . I called call centre and this girl kept on putting me on hold and then advised me go to website . How hard can it be just for me to send my insurance details through and fill in my details </p>

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Replies (1)
OUTsurance
OUTsurance's reply11 Nov 2016, 11:47
Official

Thank you for letting us know. We are very sorry about the technical difficulties you have experienced which was aggravated by the unhelpful response you received when notifying us.

Refilwe from our promotion department contacted you and sent you an e-mail which you can attach your current policy schedule to and return to her. She will then finalise the like for like comparisons and conclude the matter for you.

Regards

Dinky