AB
Antonio B
1 reviews | Active since Apr 2010
26 Nov 2025, 17:00
ASK US FOR R1500! - YEAH SURE!
I read OUTsurance’s advert: “If our personal car insurance quote can’t beat your current premium (again, on a like-for-like basis) and you’ve been with the same insurer for at least three years without claiming, ask for R1500. Yes, R1500 cash!” And I believed it! I submitted an on-line quote request and a consultant phoned me back at 12h09 on 17 November 2025. OUTsurance could not match the premium that I am currently paying for a Ford Focus. The consultant [did not get her name], told me that she would email me a request for my R1500.00 cash. I am still waiting for the email. No doubt that there is some small print ….
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Replies (1)OUTsurance's replyOfficial
27 Nov 2025, 09:09Good morning Antonio,
We acknowledge receipt of your complaint and are sorry that the quote promotion process was not concluded for you.
Our team is looking into the matter and will be in contact with you.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint and are sorry that the quote promotion process was not concluded for you.
Our team is looking into the matter and will be in contact with you.
Regards,
The OUTsurance Team
OUTsurance's reply27 Nov 2025, 09:09
Official
Good morning Antonio,
We acknowledge receipt of your complaint and are sorry that the quote promotion process was not concluded for you.
Our team is looking into the matter and will be in contact with you.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint and are sorry that the quote promotion process was not concluded for you.
Our team is looking into the matter and will be in contact with you.
Regards,
The OUTsurance Team
