As an existing customer I phoned to get something amended on my policy

As an existing customer I phoned to get something amended on my policy. I was assisted by Sam (Samuel). He was very professional and gave me time to ask questions, he offered extra advice and updated my existing information on the system. A breath of fresh air so early in the new year and on a Monday morning. Well done outsurance you have picked the perfect agent for your company. Keep up the good work. Nice dealing with you