Appreciation

On the 2nd week of June I lodged a third party claim with Outsurance, the same day I was allocated someone(Thulani Mahlangu) to handle my case, because of covid the whole process was done remotely. Outsurance and Mr Thulani Mahlangu kept me updated every step of the way and constantly called to give me feedback. On the 17th of July I had an issue which I was unhappy about and Outsurance and Mr Thulani Mahlangu resolved it within 30 minutes. The claims process of Outsurance is the best I've seen by far(based on the 3 claims I have had in the past with 3 different insurance companies). It is my personal opinion that Outsurance and Mr Thulani Mahlangu are committed to resolving matters as quickly as possible and that their main aim is customer satisfaction.