*** Appalling \\Service\***\"\"\""

I am terribly disappointed with she service if you can even call it SERVICE! <br> I have been sitting without a vehicle for exactly a MONTH and this is unacceptable!!! <br> <br> I did explain the urgency of my claim several times and not once have I received positive or any kind of feedback. We are in need of transport to get to work and borrowing vehicles and bikes from several people in order to just get to work and back - It's been a exactly 1 MONTH, I do not understand the delay - your \\SERVICE\is appalling!! <br> <br> * I sent an email to go ahead with the write-off of the bike on the 13th of Feb - no reply!<br> * I re-sent the email on the 25th of Feb requesting feedback to my previous email - to my surprise\""