Appalling Admin

<p>Complaint Admin: Incompetence of your call Centre: - OT ********** 1</p> <p>1. Your open plan call Centre background noise is loader than the person you speaking to this is a problem!!! <br /> We can hardly hear your agents</p> <p>...2. Your admin to change / updating of client’s personal data is appalling.</p> <p>I have notified your call Centre 2yrs ago to fix it and still on my police schedule you send me a week ago it has not been changed!!!</p> <p>I have call 3x this week to try to get my data update but after 20min each time you keep sending me the same old Policy Schedule not reflecting the updated info….</p> <p>What else must we do??? <br /> It is obvious that your call Centre cannot fix it… <br />This just show the incompetence of the call Centre <br /> Can a Department Head please call me to fix this problem? <br /> JP du Toit</p>