Apology to Outsurance

One of the biggest mistakes of my life was to leave Outsurance for Kingprice. I was enticed by the promise of low decreasing premiums. The King is quick to recruit (most efficient at registering new clients) but slow, in fact unwilling, to settle. I had a hellish experience making a claim. It took over a month for Kingprice to conclude and settle my claim. In fact I had to take to social media and lodge a complaint with the Ombuds. Two and half months on, I am still to have my car back on the road. Compare this with Outsurance. I remember one terrible year I had three successive claims and they settled without questions, because that’s what insurance is for, to have your back when things go unexpectedly wrong. Given my current situation with Kingprice, I can only appreciate better Outsurance’s way of handling claims. This is to say, Outsurance was (and probably still is) not only good, but way better than Kingprice in handling claims. Kingprice specialises in recruiting rather than covering customers.