Another poor experience
Another poor experience call the claims department this morning to request a no claim letter for a tyre damaged caused by a pot hole. The consultant could not assist with this simple request and told me someone would call me. 5 hours later no response and no call back. Frustratinh
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OUTsurance's replyOfficial
15 Feb 2021, 14:33Good afternoon Ebrahim
Thank you for your feedback, which is naturally concerning to us.
We are experiencing technical difficulty, this has impacted our system generated documents.
We have escalated the matter to our client care manager, who will be in touch to discuss the matter in detail.
We truly apologise for the inconvenience this has caused.
Regards
OUTsurance
Thank you for your feedback, which is naturally concerning to us.
We are experiencing technical difficulty, this has impacted our system generated documents.
We have escalated the matter to our client care manager, who will be in touch to discuss the matter in detail.
We truly apologise for the inconvenience this has caused.
Regards
OUTsurance
Best regards,
OUTsurance's reply15 Feb 2021, 14:33
Official
Good afternoon Ebrahim
Thank you for your feedback, which is naturally concerning to us.
We are experiencing technical difficulty, this has impacted our system generated documents.
We have escalated the matter to our client care manager, who will be in touch to discuss the matter in detail.
We truly apologise for the inconvenience this has caused.
Regards
OUTsurance
Thank you for your feedback, which is naturally concerning to us.
We are experiencing technical difficulty, this has impacted our system generated documents.
We have escalated the matter to our client care manager, who will be in touch to discuss the matter in detail.
We truly apologise for the inconvenience this has caused.
Regards
OUTsurance
Best regards,