RM
Ross M
1 reviews | Active since Nov 2018
20 Nov 2018, 11:47
Annual 40% increase.
In general, I have found Outsurance a pleasure to work with. Last year, for the rerate they increased my premium by 50% which was amicably resolved as a "system error". This year, they have done the same thing at 40%. Not amicably resolved. Just lost a customer that has been with you for years. Can't afford that sort of year-on-year behaviour so will be finding someone else.
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Replies (1)OUTsurance's replyOfficial
22 Nov 2018, 15:20Good day ross-mcewan ,
Veronica our Client Services Manager contacted you to discuss your profile and re-rate in detail. You were happy that she contacted you.
It is unfortunate that we were unable to offer you a saving.
Thank you,
Kelvin
Veronica our Client Services Manager contacted you to discuss your profile and re-rate in detail. You were happy that she contacted you.
It is unfortunate that we were unable to offer you a saving.
Thank you,
Kelvin
Best regards,
OUTsurance's reply22 Nov 2018, 15:20
Official
Good day ross-mcewan ,
Veronica our Client Services Manager contacted you to discuss your profile and re-rate in detail. You were happy that she contacted you.
It is unfortunate that we were unable to offer you a saving.
Thank you,
Kelvin
Veronica our Client Services Manager contacted you to discuss your profile and re-rate in detail. You were happy that she contacted you.
It is unfortunate that we were unable to offer you a saving.
Thank you,
Kelvin
Best regards,
