MN
Manushka N

1 reviews | Active since May 2016

19 May 2016, 11:24

Angelique Brown - Outstanding Service

<p>In Februray 2016 I had the unfortunate happening of someone smashing into my parked vehicle. I was distressed and knew there was going to be access that would be required.&nbsp; My vehicle was repaired and I was extremely relieved to have my vehicle back again.&nbsp;</p> <p>Angelique took over from then on.&nbsp; She followed up on the claim with the other party and gave me progress reports on a weekly basis.&nbsp; She assured me that even though the claim was of a medium exposure, she was doing her best in ensuring I get my money back.&nbsp; If she was unable to give me feedback via telephone, she either sent me an sms or sent me an email, ensuring that I was kept up to date.</p> <p>She did just that.&nbsp; Her friendly and efficient manner made her an absolute pleasure to deal with.&nbsp; Due to Angelique's perserverance I finally received my access back.</p> <p>&nbsp;</p> <p>Angelique's is an asset to Outsurance.&nbsp; Excellent service, keep up the good work!</p> <p>&nbsp;</p> <p>Regards</p> <p>&nbsp;</p> <p>M****hka Naidu</p>

0
Replies (2)
MN
Manushka N's update19 May 2016, 11:47
Reviewer Update
Apologies, this is a FIVE STAR rating and not one
OUTsurance
OUTsurance's reply19 May 2016, 13:06
Official

Angelique is a superstar and we are very proud of the level of service she provided to you!

Awesome response to receive, thank you so much for taking the time out to share your experience.

Regards, Sarah