An extremely positive business claims experience

We were unfortunate enough to have been broken into. Our business has only every had cover with Outsurance and they had thus far been fair, professional and reliable - this instance was no exception. Right from the get go, Nompile provided us with calm and clear guidance on what to do immediately following the intrusion, and Ashleigh was patient and thorough in documenting our claim. We're especially grateful for the efficient and friendly experience we had with our assessor, Tida Roux, who was not only professional, but also empathetic, straightforward and proactive in communicating what to provide, what to expect, and how long everything might take. All in all, the Outsurance Team worked swiftly and fairly to get our claim registered, assessment completed and everything processed expediently, so that we could get back to business.