An example of helpful service from Tara Fulton at Outsurance

My wife and I had an accident on the N3 at the T****ie offramp at 9.30 pm on the 26th April. When I contacted Outsurance I was asked to email all the info, pictures, etc from my mobile phone, which I cannot do. I phoned repeatedly and was told they couldn't help until finally Tara Fulton answered me on the Outsurance help line. Instead of telling me to email from my phone, she suggested I whatsapp all the info and pictures they required to her phone and she would pass it on to the assessors. Problem solved! Thereafter I was totally impressed by the service I received from the Outsurance staff and the assessors and the by the speed that the claim was settled. Possibly my experience could be used by the PR department at Outsurance as an example of how to deal with the public. Well done Tara!!