DPKd
D P Kumalo dpkhumalo
1 reviews | Active since Jan 2024
25 Jul 2025, 17:31
An accident occurred on the 21st of this month, I registered on the app on the 22nd
An accident occurred on the 21st of this month, I registered on the app on the 22nd. Called Outsurance on the 23rd to find out if they received my claim, Vicky Raboroko assisted me, she asked questions and also explained to me how they work. They went to the panelbeater to assess my car on the 24th, same day Vicky called to explain the damage, the next day 25th, the money was in my account. Thank to Vicky and Outsurance team, great job, ease the pain 🙏
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OUTsurance's replyOfficial
25 Jul 2025, 18:27Hi DP Kumalo
We appreciate your comprehensive feedback and especially for your kind mention of Vicky’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Vicky will relish this compliment, thanks so much.
Regards
The OUTsurance Team
We appreciate your comprehensive feedback and especially for your kind mention of Vicky’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Vicky will relish this compliment, thanks so much.
Regards
The OUTsurance Team
OUTsurance's reply25 Jul 2025, 18:27
Official
Hi DP Kumalo
We appreciate your comprehensive feedback and especially for your kind mention of Vicky’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Vicky will relish this compliment, thanks so much.
Regards
The OUTsurance Team
We appreciate your comprehensive feedback and especially for your kind mention of Vicky’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Vicky will relish this compliment, thanks so much.
Regards
The OUTsurance Team