FV
Fanie V

1 reviews | Active since Jan 2015

23 Apr 2015, 09:38

Amazing Service Thank you!

I was in an accident on Monday 20/04/2015 on my way to work. I registered the claim with outsurance while I was on the scene with Rethabile Aphane and my vehicle was towed in less than an hour after it happened.<br> The same day I got a call from outsurance that my vehicle was written off. On Wednesday morning Riaan Krause contacted me, informing me that he was appointed as the assesor handling our claim. He was excellent, friendly, caring and very efficient in his processes. On Thursay morning I got a call from Riaan again informing me that our claim has been finalized. WOW! This was hands down the best service I've received in ages. I was kept in the loop from start to finish. Three days to sort out everything. Thank you Out surance and thank you everybody at Outsurance that was involved in the process. A special thanks to Riaan Krause for you professional, friendly, efficient service., it is rare to receive service like yours, much appreciated.

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