🚗 Amazing Service from Outsurance Motor Warranty

On Monday late afternoon, November 4, 2024, I had to submit a claim on my motor warranty policy with Outsurance. I logged the claim through my app, and within two minutes, I received a call from a very friendly lady. She asked me a few questions and assured me that the motor warranty assessor would be in touch first thing Tuesday morning, as it was already past 5 pm. Her empathy and understanding really eased my anxiety about being stuck with a vehicle issue.

The next morning, Tuesday, I received a call from Saihil Thotharma, who explained the process and what they needed from me. Shortly after, I was contacted by Tshegofatso Thekiso, who let me know my claim was approved and that he was in the process of loading my payment. From start to finish, my claim was submitted, attended to, approved, and paid—all in less than 24 hours!

Thank you, Outsurance, for your outstanding customer service! I highly recommend Outsurance to anyone in need of insurance. The motor warranty policy is truly a must-have, and one thing’s for sure—Outsurance has earned my loyalty for life. 💚