1 reviews | Active since Feb 2017

22 Feb 2017, 02:11

Amazing premium increase from Outsurance

<p>I received an email from @OUTsurance last night in the form an annual policy update, a letter which updates clients of new products and services offered by them as well as an update of your personal policy with them.</p> <p> </p> <p>I was completely staggered when I received mine. Mine was called a rerate schedule as I read through the document I learned that as of 27/04/2017 they have/will be increasing my premium from R1 254.28 to R1 875.74 that's an increase of around 48% as well as increasing my excess from R4 010.00 to R4 500.00 that's an increase of around 12% #***</p> <p> </p> <p>What makes this more laughable is this increase is on a 2015 VW Move Up! The premium on the insurance is now only R300 less than my actual car repayment

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Replies (1)
OUTsurance
OUTsurance's reply27 Feb 2017, 14:45
Official

Hi Allan,

Thank you for bringing the matter to our attention. Mapula our client care manager contacted you to discuss the increase and to see if we were able to review the premium. During 2016 there 2 large claims and they had an impact on your re-rate. Sorry we could not offer you a better deal.

Regards, Kelvin