VH
Victor H
1 reviews | Active since Nov 2024
12 Aug 2025, 11:17
Amazing Customer Service
I received OUTstanding customer service from Nadia B. the other day. What a breath of fresh air it was to speak to that young lady on a Friday afternoon. If the quote had been a bit closer to my current premium, I would have definitely taken up insurance with them (and will definitely call her back in the future to see if I can get a better quote). I wonder if companies realise how much their service consultants impact their ability to get more business.
PS: Thanks for the R500!
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Replies (1)OUTsurance's replyOfficial
12 Aug 2025, 11:23Hello Victor,
Thank you for the compliment!
Disappointing to see we could not have offered you a saving, but delighted the exercise was worthwhile.
Kudos to Nadia for flying the awesome service flag high.
Regards
The OUTsurance Team
Thank you for the compliment!
Disappointing to see we could not have offered you a saving, but delighted the exercise was worthwhile.
Kudos to Nadia for flying the awesome service flag high.
Regards
The OUTsurance Team
OUTsurance's reply12 Aug 2025, 11:23
Official
Hello Victor,
Thank you for the compliment!
Disappointing to see we could not have offered you a saving, but delighted the exercise was worthwhile.
Kudos to Nadia for flying the awesome service flag high.
Regards
The OUTsurance Team
Thank you for the compliment!
Disappointing to see we could not have offered you a saving, but delighted the exercise was worthwhile.
Kudos to Nadia for flying the awesome service flag high.
Regards
The OUTsurance Team
