VH
Victor H

1 reviews | Active since Nov 2024

12 Aug 2025, 11:17

Amazing Customer Service

I received OUTstanding customer service from Nadia B. the other day. What a breath of fresh air it was to speak to that young lady on a Friday afternoon. If the quote had been a bit closer to my current premium, I would have definitely taken up insurance with them (and will definitely call her back in the future to see if I can get a better quote). I wonder if companies realise how much their service consultants impact their ability to get more business.

PS: Thanks for the R500!

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Replies (1)
OUTsurance
OUTsurance's reply12 Aug 2025, 11:23
Official
Hello Victor,

Thank you for the compliment! 

Disappointing to see we could not have offered you a saving, but delighted the exercise was worthwhile.

Kudos to Nadia for flying the awesome service flag high.

Regards
The OUTsurance Team