ZN
Zama N

1 reviews | Active since Jun 2021

09 Jun 2021, 14:55

Amazing Claims Process

I would just like to rave about my experience with consultant Keneiloe Chiloane. She offered sound counsel as I went through the claims process -- which is a very stressful process. She was calm, advised me of all the options available to me and their impact and more importantly, I felt like U was talking to a human being. I would recommend Outsurance to the Pope based on this experience.

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Replies (3)
OUTsurance
OUTsurance's reply09 Jun 2021, 16:15
Official
Thank you for sharing your experience on this forum.
We truly appreciate your recognition of Keneiloe's service and know she will cherish your compliment for a long time to come.
Fantastic work Keneiloe!
Regards,
OUTsurance
ZN
Zama N's update11 Jun 2021, 15:21
Reviewer Update
Hi there,

I just attempted to write another review rating Keneiloe's service. I've still been dealing with her this week and what amazing service, I'm actually godsmacked! I would really encourage that she forms part of your team that conducts customer experience training session.
Thank you
OUTsurance
OUTsurance's reply14 Jun 2021, 16:09
Official
Such fantastic feedback to receive!  Thank you for praising Keneiloe's efforts on this forum.  We will ensure to relay your kind words!
Keneiloe, you make us proud!
Regards,
OUTsurance