Always looking for a way OUT

<div>I left OUTsurance in 2022 because of a premium hike. What a battle to cancel, I had a consultant beg me, pleaded with me, and shame Momentum Insure because that is who I left you for. In June 2023 I receive a phone call to requote my vehicle and if you could not beat my premium, you would give me R500. You want R1300 for my car, where I pay R1300 now for my car, my husband's car, all-risk, and contents. I have been dealing with ******* in the promotion team and he has said I do not qualify because I consolidated my policy with my husband. He has called me Mrs. Mphahlele, which is quite clearly not my name, and said my MiWay policy does not qualify. I have never owned a MiWay Policy and it has become quite clear to me exactly why I left OUTsurance, always looking for a way OUT. I cannot converse with someone who cannot read, how can I even be sure that he is accurately verifying my information, lastly your terms and conditions do not state ANYWHERE that if you have taken up cover elsewhere you need to be the policyholder, I have consolidated my cover with my husband and my vehicle cover has not changed since I was with OUTsurance, you are falsely promoting the R500 and it appears myself nor Mrs. Mphahlele qualify, so who actually does??? Appalling in 2022 and appalling 2023.</div>