Always friendly, always very helpful and most of all they have such patience especially with the elderly I am 78 years old and have only had the most pleasant encounters with every agent I have dealt with

Always friendly, always very helpful and most of all they have such patience especially with the elderly I am 78 years old and have only had the most pleasant encounters with every agent I have dealt with. They also tend to your problem promptly and keep you informed of the progress all the time.