GK
Gary K

1 reviews | Active since Oct 2010

21 May 2020, 20:00

Along came a little virus and away goes outsurance loyalty to clients

After being a loyal client for many years, I would have expected more from Outsurance during the lockdown. Frankly I am very disappointed in Outsurance's attitude towards premium collections and cancellation of cover. Spend less on tv advertising and assist your loyal clients during this very difficult time for all of us around the world.

0
Replies (1)
OUTsurance
OUTsurance's reply25 May 2020, 07:52
Official
Hello Gary

Thank you for your feedback. We fully understand your unhappiness about not having informed you telephonically about your premium status.

Lesedi has since contacted you and recourse has been discussed.

Regards
OUTsurance