FF
Fanus F

1 reviews | Active since Jun 2026

02 Jun 2026, 14:03

After back-to-back storms in the Western Cape, the worst of decades, my roof started leaking, my satellite dish ripped of its mounting and windows damaged

After back-to-back storms in the Western Cape, the worst of decades, my roof started leaking, my satellite dish ripped of its mounting and windows damaged. OUTsurance responded swiftly to my claim, understanding that there was more rain on the way. Initially they agreed to pay part of the damages, not all. I requested them to reconsider and submitted an appeal but with a stronger motivation. Within days they informed me that my appeal was excepted and paid me in full. Here is a company that is willing to listen to reason and adapt to their clients needs.

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Replies (1)
OUTsurance
OUTsurance's reply02 Jun 2026, 14:07
Official
Hello F****,

We appreciate your thoughtful compliment. 

We are thrilled to hear that your claims process was handled so efficiently.

Regards,

The OUTsurance Team.