1 reviews | Active since Jan 2017
After 3 months of struggling still not fixed
<p>After a near hi-jack, i struggled more than 2 weeks with outsurance, just to fix my car... They then sent it to Automagic, who did a great job on cosmetics, but one ****ty job on the mechanical side of the car. The day i delivered the car i told them about the noises underneath the car, it came back a month later saying that theres nothing wrong with the car and that the noises under the car are normal. Not even a month after that, the car left my wife along side the road, not moving when turning. So i called them up. They picked up the car. 3 days later they sent me an email saying that its normal wear and tear on a car. Just funny how the noises only appeared after the accident. So now i have to pay them for their services and pay to fix my car.... I have never had such bad service in my life. even though the people on the phones are very friendly... I WANT MY CAR FIXED.</p>
Thank you for bringing the matter to our attention. Our Client Liaison department contacted you and the vehicle was sent to a BMW dealer. They did their assessment tests to determine cause of the damage. It was found that the damage was unrelated to the accident and was due to wear and tear. The report was emailed to you.
Regards, Kelvin
Thank you for bringing the matter to our attention. Our Client Liaison department contacted you and the vehicle was sent to a BMW dealer. They did their assessment tests to determine cause of the damage. It was found that the damage was unrelated to the accident and was due to wear and tear. The report was emailed to you.
Regards, Kelvin
