CP
Charl P
1 reviews | Active since Mar 2009
06 Dec 2022, 08:47
Additional insurance
I recently added Out in Africa cover for a planned trip to Mozambique. The trip was cancelled and I was told that the cover can not be cancelled. I want the cover cancelled with immediate effect, as it was never used
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OUTsurance's replyOfficial
06 Dec 2022, 16:30Good afternoon Charl,
Thank you for bringing this to our attention and allowing us the opportunity to assist.
We are sorry for the misunderstanding and can confirm that the Out in Africa cover has been cancelled.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist.
We are sorry for the misunderstanding and can confirm that the Out in Africa cover has been cancelled.
We apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply06 Dec 2022, 16:30
Official
Good afternoon Charl,
Thank you for bringing this to our attention and allowing us the opportunity to assist.
We are sorry for the misunderstanding and can confirm that the Out in Africa cover has been cancelled.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist.
We are sorry for the misunderstanding and can confirm that the Out in Africa cover has been cancelled.
We apologise for the inconvenience caused.
Regards,
OUTsurance