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FR
Frans R

1 reviews | Active since Jul 2011

28 Jul 2021, 07:16

Adding Item but Not a Complaint

Good morning Outsurance first of all i need to say that this Isn't a complaint i just need to add something to my policy could you kindly contact me in this regard

Thank you

0
Replies (3)
OUTsurance
OUTsurance's reply28 Jul 2021, 08:43
Official
Good day,
We requested our Client Services Department to contact you and assist.
Regards,
Sarah 

Best regards,

FR
Frans R's update28 Jul 2021, 09:01
Reviewer Update
This wasn't a complaint but now becoming one i was just phoned by Outsurance telling me because of POPIA the can't add an item now i always phoned on behalf of my wife there was never any problem. The only problem is now that my wife is not ALLOWED to answer her cellphone at work she gets off at 22:00pm now this will result in a cancelled policy as i'm not able to add items While your Premium is Deducted from my Bank account which i will gladly provide
OUTsurance
OUTsurance's reply28 Jul 2021, 10:00
Official
Good morning Frans,

We acknowledge receipt of your complaint.

The relevant department manager will be in contact with you to assist.

Regards
OUTsurance

Best regards,