AP
Anwar P
1 reviews | Active since Jun 2016
16 Jul 2022, 11:55
Accounts show ACTIVE but was SETTLED?
Why is my account still registered as ACTIVE with you on my Credit Profile? I ceased using your business in early 2021.
Please resolve this.
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Replies (1)
OUTsurance's replyOfficial
20 Jul 2022, 13:39Good afternoon Anwar,
Further to our private reply, Our records show that we have successfully sent through the cancellation of your policy to the credit bureaus. Please send us a screenshot of the information reflecting on your credit report so we can check further. Kindly note that it is credit bureau industry practice to reflect cancelled policies on the consumer's profile. This will reflect on the consumer's profile for 3 years with a R0 current balance. We confirm your policy is cancelled and there is no amount owing to OUTsurance.
Regards,
OUTsurance
Further to our private reply, Our records show that we have successfully sent through the cancellation of your policy to the credit bureaus. Please send us a screenshot of the information reflecting on your credit report so we can check further. Kindly note that it is credit bureau industry practice to reflect cancelled policies on the consumer's profile. This will reflect on the consumer's profile for 3 years with a R0 current balance. We confirm your policy is cancelled and there is no amount owing to OUTsurance.
Regards,
OUTsurance
OUTsurance's reply20 Jul 2022, 13:39
Official
Good afternoon Anwar,
Further to our private reply, Our records show that we have successfully sent through the cancellation of your policy to the credit bureaus. Please send us a screenshot of the information reflecting on your credit report so we can check further. Kindly note that it is credit bureau industry practice to reflect cancelled policies on the consumer's profile. This will reflect on the consumer's profile for 3 years with a R0 current balance. We confirm your policy is cancelled and there is no amount owing to OUTsurance.
Regards,
OUTsurance
Further to our private reply, Our records show that we have successfully sent through the cancellation of your policy to the credit bureaus. Please send us a screenshot of the information reflecting on your credit report so we can check further. Kindly note that it is credit bureau industry practice to reflect cancelled policies on the consumer's profile. This will reflect on the consumer's profile for 3 years with a R0 current balance. We confirm your policy is cancelled and there is no amount owing to OUTsurance.
Regards,
OUTsurance