TB
Tania B

1 reviews | Active since Mar 2017

03 Mar 2017, 23:03

Accident claim with Outsurance

<p>In January I was unfortunate to be in an accident where we were the victims of a person who drove into us while standing still. the impact left my car written off and that caused quite a disruption in life. </p> <p> </p> <p>being a virgin to insurance claims and no idea what the process entailed, I can now ensure you that I am not likely to change my insurance on my vehicle. </p> <p> </p> <p>From the start of the claim which was dealt with Lorraine Kgotlang for the processing of the claim till dealing with the person at faults laywers was Randall Arendse.</p> <p> </p> <p>I have the following to say about this experience:</p> <p> </p> <p>Effective and efficient</p> <p>professional</p> <p>knowledgeable on the subject</p> <p>exceptional etc.</p> <p> </p> <p>During this very emotional time for me the service was impecable as I was constantly kept in the loop and regular follow-ups and check-ins was done where necessary.</p> <p> </p> <p>I highly recommend outsurance as they made my experience a very good one even though i am now high risk out of no fault of my own.</p> <p> </p> <p>to an insurer who meets your every need and beats any qoute as an existing client i can only say thank you.</p> <p> </p> <p> </p>

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Replies (1)
OUTsurance
OUTsurance's reply06 Mar 2017, 10:36
Official

Thanks so much for the awesome compliment. Lorraine and Randall's exceptional service delivery makes us very proud to have them on our team!

Great feedback to receive on your claims experience, thank you!

Regards, Sarah