MM
Modise M

1 reviews | Active since May 2018

18 May 2018, 11:16

Accident case

I have been trying to get hold of Sibusiso from the legal department to explain properly when I tried calling back to get proper explanation on my accident case and he is always busy to even get back to me as a client of theirs, think it's time for me to consider my options and look for a better insurance company

0
Replies (1)
OUTsurance
OUTsurance's reply21 May 2018, 16:24
Official

Good day,

The lack of feedback is disappointing and we won't tolerate bad service.

Poobashni our legal manager contacted you to apologise for the delay. She discussed the 3rd parties situation in detail with you. Please note we will always do our best to ensure we recover the funds. Poobashni will call you once the matter has been finalised.

Thank you,

Kelvin