MT
Michelle T
1 reviews | Active since Mar 2009
27 Mar 2023, 12:15
Access to funds
Well it's Outvest. I requested urgent access to my RA as it's under 15k I called and sent emsils On Friday I spoke to someone who ensured she would eslate the matter to someone senior. Today I called and reached out via Twitteronly to find out my request is not possible. This is unacceptable.
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OUTsurance's replyOfficial
28 Mar 2023, 13:42Good day Michelle,
Thank you for your feedback.
Lynette our OUTvest manager has discussed the matter in detail with you and she has requested relevant documentation from you. Once received, Lynette will revert with feedback.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Lynette our OUTvest manager has discussed the matter in detail with you and she has requested relevant documentation from you. Once received, Lynette will revert with feedback.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply28 Mar 2023, 13:42
Official
Good day Michelle,
Thank you for your feedback.
Lynette our OUTvest manager has discussed the matter in detail with you and she has requested relevant documentation from you. Once received, Lynette will revert with feedback.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Lynette our OUTvest manager has discussed the matter in detail with you and she has requested relevant documentation from you. Once received, Lynette will revert with feedback.
We do apologise for the inconvenience caused.
Regards,
OUTsurance