BT
Bongiwe T
1 reviews | Active since Sept 2020
16 May 2025, 16:36
Access for power surge is standard for all the customers
Beware of OUTsurance having standard access for power surge. The access amount to R5000 for R50 000 which means that even if you have claim less than R5000, you cannot claim. I am having the same problem. I am told that access is standard for everyone and is really ridiculous as prices for appliances varies
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OUTsurance's replyOfficial
26 May 2025, 14:13Hello Bongiwe
Further to our initial response to you, we received feedback from our claims manager, confirming you were contacted and your concerns were discussed and we explained the reason for increased power surge and lightning claims to you
We also discussed recourse with you and thank you for your understanding.
Regards
The OUTsurance Team
Further to our initial response to you, we received feedback from our claims manager, confirming you were contacted and your concerns were discussed and we explained the reason for increased power surge and lightning claims to you
We also discussed recourse with you and thank you for your understanding.
Regards
The OUTsurance Team
OUTsurance's reply26 May 2025, 14:13
Official
Hello Bongiwe
Further to our initial response to you, we received feedback from our claims manager, confirming you were contacted and your concerns were discussed and we explained the reason for increased power surge and lightning claims to you
We also discussed recourse with you and thank you for your understanding.
Regards
The OUTsurance Team
Further to our initial response to you, we received feedback from our claims manager, confirming you were contacted and your concerns were discussed and we explained the reason for increased power surge and lightning claims to you
We also discussed recourse with you and thank you for your understanding.
Regards
The OUTsurance Team