ABSOLUTELY TERRIBLE SERVICE AND FALSE ADVERTISING!

<p>I have never been so angered and frustrated before!</p> <p>3weeks ago on the 5th December 2016 there was heavy rains and my boundary wall collapsed. I phoned my insurance the next day and was pleased with their "caring" service.</p> <p>I've been phoning them everyday since then, they fail to keep their promises and they lack communication s****s with their clients!</p> <p>This is the first time I've put it a claim in over 19 years of being with them and their service is nothing like they say on their t.v. and radio adverti*****ts..</p> <p>Companies are closed now for the holidays and my wall is still not done, giving my property open access, THIS is unsafe and unacceptable! I am beyond mad something needs to be done I've had enough of being patient!!</p>