Absolutely NO customer service

I am now really angry that you are refusing to give me the information I need. The policy is and will be cancelled with you as you could not easily facilitate the requests hat we needed. <br> <br> I DO NOT require that the vehicles were claim free for x years. Or a document that states the policy has been cancelled with no details. It is unacceptable that I am having to run around every day trying to get a simple request from OUTSURANCE. <br> <br> These incidents making dealing with OUTSURANCE impossible and forced me to get insurance at other insurance companies and the reason I will NOT recommend OUTSURANCE to anyone. Dealing with you has been a complete nightmare and utterly frustrating. <br> <br> Hence the reason I require a detailed letter that both vehicles insured with OUTSURANCE have been cancelled and no further charges will be deducted for these vehicles as I can't take a blank document as proof of cancellation.<br> <br> <br> 14/04 Initial Request<br> 15/05 Second Request<br> 20/04 Third Request<br> 20/04 Cancellation Letter Received with ABSOLUTELY no details of what has been cancelled. Raymond Campbell<br> 20/04 Request for more information<br> 20/04 No Claim Bonus Email - Samantha Swart<br>