A phone-call that brought a smile

<p>Today, I requested a quote from Outsurance on their website, in terms of trying out the "get R400 if we cannot beat your current insurance".</p> <p>Within a minute of hitting the request tab, my phone rings & it is Outsurance's Marlon Petersen. I'm not going to go into the whole telephonic conversation, so to cut a long story short, I will just say that that was the most pleasant hour+ phone call that I have had, outside of phone calls from family or friends. Marlon was professional, funny, witty, engaging and knowledgeable about what he was selling & he had a very good way of bringing this across. He had an honest feel to him, which I hope was what it was & not just a selling technique. Well I could go on & on, but I won't. I would just like to say that in Marlon, Outsurance certainly does have a really bright personality & I hope that he flourishes.</p> <p>I would have given a 5 star rating, except that they couldn't beat my current premium & thus the chance is that I won't be taking up the offer from Outsurance. Only question I have now is "how do I go about getting my R400?"</p> <p> </p> <p>Once again Marlon, thanks for swaying me to at least give the next telesales person at least 3 minutes of listening with an open mind. </p>