A client of Outsurance? Ask to speak to Dean Delaney!

I met a friendly lad at The Pet Science Shop in Brackenfell who told me about the pet insurance that Outsurance offers. I asked him to take my details so that Outsurance can contact me.

As soon as I left the shop, I was contacted by Dean from Centurion. I arranged for a call later that day and he took me through everything I wanted to know about the insurance.

What stood out to my about Dean was his friendliness, his efficiency and his amazing sales skills. As a freelancer, I tend to pick up on good business traits in other people fairly quickly and I was pleasantly surprised by Dean's ability to give me exactly what I needed. When we needed to reschedule a call, he phoned 2min ahead of the time we arranged. He also made an effort to ask questions and make conversation, and upon receiving my reply, he would relate and/or empathize, making me feel heard and understood.

Dean is by far one of the best call centre consultants that I've had the pleasure to speak with and I hope that he is aptly rewarded for his contributions to the Outsurance team.

Thank you Dean. I can now rest easy knowing that my kitten is covered.