A bunch of lies

<p>False advertising much? I've been waiting for months now to get my car sorted but absolutly nothing from outsurance side is being done...we have been loyal clients for almost 9years now but still that means nothing....clearly always willing to take our money but when comes to claims there always a BS story....I was stationary and someone drove into me (and that someone is also with you guys) after all the paperwork and all that I found out that you guys fixed the other guys car and all was sorted and myself needs to pay a ridiculous excess and my monthly installment has to go up because "I'm a high risk client" I'm sorry how? I was stationary and the guy that drove into me has a fixed car and I'm still driving with n beat up car??? It's just funny how you guys always promote how your the best and so forth but I can challange that