SM
Sharon M
1 reviews | Active since Aug 2026
26 Aug 2026, 07:51
***
Outsurance did not pay all of my claims money out, they had excuses about me not having payed February, June en July of 2026,which I did send da proofs now they are mute to the balance they owe me
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Replies (1)OUTsurance's replyOfficial
31 Aug 2026, 12:43Good day Sharon,
Thank you for your feedback and for giving us the opportunity to review the matter
Following our private response to you, we escalated your concerns to our claims manager, Abigail.
We can confirm that your claim has been authorised and payment processed.
We are sorry for your experience with us.
Regards,
The OUTsurance Team
Thank you for your feedback and for giving us the opportunity to review the matter
Following our private response to you, we escalated your concerns to our claims manager, Abigail.
We can confirm that your claim has been authorised and payment processed.
We are sorry for your experience with us.
Regards,
The OUTsurance Team
OUTsurance's reply31 Aug 2026, 12:43
Official
Good day Sharon,
Thank you for your feedback and for giving us the opportunity to review the matter
Following our private response to you, we escalated your concerns to our claims manager, Abigail.
We can confirm that your claim has been authorised and payment processed.
We are sorry for your experience with us.
Regards,
The OUTsurance Team
Thank you for your feedback and for giving us the opportunity to review the matter
Following our private response to you, we escalated your concerns to our claims manager, Abigail.
We can confirm that your claim has been authorised and payment processed.
We are sorry for your experience with us.
Regards,
The OUTsurance Team
