78 days later, car still not repaired,.

78 days later, my car is still not fixed or working. I apparently have to tow my car to another repair shop and pay for damages. I personally and literally drove the car onto the flatbed tow truck. Now that the car is fixed, i cant drive it, it's broken. It sounds like a dying washing machine. It sounded like a Mercedes before.

No communication, no email response, no clear explanation of when I'll ever get my vehicle back.

I'm canceling all 3 of my car insurance policies asap. I'll tow my car home and repair it myself.

Thank you for the great feeling of false security. Atrocious and Ghastly incident resolution.