1 reviews | Active since Jul 2016
56% premium increase after 1 year of cover!
I took on building Insurance last year and was impressed by the quote given @ R275 for two properties so I took the cover. I was shocked to find out that as of 1 June 2018, my cover increased to R431. My cover increased by just over 56%. Is this what Outsurance does, give you a very low quote and promise no increases when you claim only to hike the price up after a year? I was told there would be an increase of 7-10%, not 56%. Outsurance, this is ridiculous and I will be cancelling my policy and will inform everyone I know who has an Outsurance policy of how you quote a fantastic price just to get the person to take on the policy. I want my money back!
Good day,
Thank you for bringing this matter to our attention.
Mapula our Client Services Manager called you to discuss all factors that will influence a premium to increase at re-rate stage. All your concerns were addressed.
Sorry for the inconvenience caused.
Thank you,
Kelvin
Good day,
Thank you for bringing this matter to our attention.
Mapula our Client Services Manager called you to discuss all factors that will influence a premium to increase at re-rate stage. All your concerns were addressed.
Sorry for the inconvenience caused.
Thank you,
Kelvin
