1 reviews | Active since Jan 2021
500/1500 ****
I was always curious in trying to test Outsurance on this policy to better my current premium. I finally got the time and a consultant called me up. After about 45min of back and forth questions the agent worked out a comprehensive quote for me. Needless to say it was more than what I am currently paying. The agent then said they can offer me an essential cover, which again was more than what my current comprehensive cover was. The agent then took it a bit further to bad mouth my current insurer claiming they are not as good when wanting to claim. Who does that? And why? After I then insisted they should pay me my R500 or R1500 as advertised the agent agreed and sent me the online link to proceed. I got the link and guess what.... The link does not work Lol. This is the biggest **** and false advertising. This is used to lure customers to join Outsurance, and if they can't beat your current insurer, they send you a broken link where you cannot claim the money they promised. Shame on you Outsurance! Don't fall for this **** people. It's a complete waste of time.
Thank you for your feedback.
It's naturally disappointing to know we were unable to offer you a saving but very sorry to see you never received the email with the link.
Julian from our promotion department was since in contact with you. You were assisted and we are pleased to confirm the payment has been finalised for you.
Regards
The OUTsurance Team
Thank you for your feedback.
It's naturally disappointing to know we were unable to offer you a saving but very sorry to see you never received the email with the link.
Julian from our promotion department was since in contact with you. You were assisted and we are pleased to confirm the payment has been finalised for you.
Regards
The OUTsurance Team
