TH
Tracey H
1 reviews | Active since Feb 2017
29 Apr 2024, 10:16
50% premium increase.
My policy premium is going up by 50 percent. 50 percent.... 50. How is that possible. I am told it is because I have claimed. I claimed on a car that I have bee. Paying insurance on with you for 10 years? I have had an outbound about 6 times. I am a loyal customer and expected to pay an increase of 50%.
That is absolutely crazy
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
29 Apr 2024, 11:03Hello Tracey
Thank you for your feedback.
We are very sorry to read about the steep increase! A client care manager will contact you,
Regards
The OUTsurance Team
Thank you for your feedback.
We are very sorry to read about the steep increase! A client care manager will contact you,
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply29 Apr 2024, 11:03
Official
Hello Tracey
Thank you for your feedback.
We are very sorry to read about the steep increase! A client care manager will contact you,
Regards
The OUTsurance Team
Thank you for your feedback.
We are very sorry to read about the steep increase! A client care manager will contact you,
Regards
The OUTsurance Team
Best regards,
OUTsurance's replyOfficial
29 Apr 2024, 15:48Hello Tracey
Our client care manager contacted you after we received your feedback.
The rerate process was discussed in more detail and we are pleased to know you are satisfied with the revised premium you will be paying when the rerate comes into effect.
An updated document has also now been emailed to you.
Regards
The OUTsurance Team
Our client care manager contacted you after we received your feedback.
The rerate process was discussed in more detail and we are pleased to know you are satisfied with the revised premium you will be paying when the rerate comes into effect.
An updated document has also now been emailed to you.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply29 Apr 2024, 15:48
Official
Hello Tracey
Our client care manager contacted you after we received your feedback.
The rerate process was discussed in more detail and we are pleased to know you are satisfied with the revised premium you will be paying when the rerate comes into effect.
An updated document has also now been emailed to you.
Regards
The OUTsurance Team
Our client care manager contacted you after we received your feedback.
The rerate process was discussed in more detail and we are pleased to know you are satisfied with the revised premium you will be paying when the rerate comes into effect.
An updated document has also now been emailed to you.
Regards
The OUTsurance Team
Best regards,