3rd party dispute with Outsurance

I have a 3rd party claim with Outsurance that has been pending since November 2020. I've been through hell and back trying to get my property fixed after their client drove into my car.

At the beginning of this process I have these people a quote from Porsche and renew it for 65 & 75k respectively.

Outsurance then appointed renew it Sandton to fix my car, I have no words to describe the stress up I've endured in attempting to resolve this matter.

This Panel beater used body filler on the bonnet of my car instead of replacing the part.I've been up and up down with Outsurance with them offering me 3 different settlement amounts since November last year-ranging from 12k to 51k. I've asked for an independent assessment assessment as I can no longer believe or trust their assessor, the request which has never been granted. Thina Makhathini has told me I deserve nothing more than what they are offering since my car is a 2011 model.

My paid up 2011 Porsche mind you was in Porsche standard at the time of the accident.

I have never in my life of dealing with insurance experienced people with such poor understanding of the law never mind people that don't know right fork wrong.