KD
Kash D
1 reviews | Active since Apr 2023
11 Apr 2023, 11:56
3rd Party Claims
Worst company to be dealing with when it comes to a 3rd party claim, guess they always dodging the bullet and delaying tactics to paying clients.
All documentation submitted on time and due time. The claims consultant has been struggling to get hold of the client to confirm the accident details for the past 8 days. Where does this leave me in the process of fixing my vehicle which your client ruined. Guess they will be attempting to get hold of the client for the next year without success.
Your legal team thinks they are the law, speaking to people the way they want. They need to attend some people skills course or go back to pre school.
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Replies (2)KD
Kash D's updateReviewer Update
12 Apr 2023, 11:46Makes me wonder if you guys actually call? On 2 consecutive days sms received saying you have attempting to contact me, guess what my line is active an no miss calls received, this is probably standard business process. My 3rd call today to you and nobody can provide me with feedback just with simple reference numbers which I now have a long list of and of no use honestly. Can this matter be resolved already, not sure what tactics you would be using next
KD
Kash D's update12 Apr 2023, 11:46
Reviewer Update
Makes me wonder if you guys actually call? On 2 consecutive days sms received saying you have attempting to contact me, guess what my line is active an no miss calls received, this is probably standard business process. My 3rd call today to you and nobody can provide me with feedback just with simple reference numbers which I now have a long list of and of no use honestly. Can this matter be resolved already, not sure what tactics you would be using next
OUTsurance's replyOfficial
19 Apr 2023, 14:15Good afternoon Kash,
Further to our private reply we can confirm that Anina assisted in finalising the matter for you as the legal advisor attending to your matter was on unplanned sick leave.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply we can confirm that Anina assisted in finalising the matter for you as the legal advisor attending to your matter was on unplanned sick leave.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply19 Apr 2023, 14:15
Official
Good afternoon Kash,
Further to our private reply we can confirm that Anina assisted in finalising the matter for you as the legal advisor attending to your matter was on unplanned sick leave.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply we can confirm that Anina assisted in finalising the matter for you as the legal advisor attending to your matter was on unplanned sick leave.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team