3rd party claim rejected

<p>on the 14th of July I collided with a guy who is insured by OS, the guy jumped the stop sign and I hit him on the side "left front door", he had his GF in the car and both acknowleges that they were wrong but OS rejected my claim, I had the right of a way and I have to pay for someones mistakes. the guy gave me his claim number to chaim " ********** 69". why will he give me claim number if I was the one at fault? </p> <p> </p> <p>I spoke to Chantel Kok from OS who is not friendly and doesnt give you a chance to speak. all she said was you can take us to court no problem, if there is someone I will be taking to court will be OS client not OS. when I spoke to the guy he said I must deal with OS but it seems as if thats not working and I have to deal with him directly.</p> <p>Both him and his GF knows that they were wrong.</p> <p> </p> <p>I think because I am a third party they care less but thats not how a good big insurers like outsurance should behave they way they are behaving now.</p> <p> </p> <p>Our version is as follows:</p> <p>“Our client stopped at the stop street and proceeded when it was safe to do so, he</p> <p>proceeded over the road when you come out of a business park entering the main road</p> <p>and collided into our client’s vehicle left door”</p> <p> </p> <p>the statement above is from OS</p> <p> </p> <p>"Our client stopped" OS writes as if they were there, a well educated person cant say that. This guys said they were in a hurry to attend something, I have witnessess who are willing to testify that. OS should treat matters like a well known insurance company not like a company which started yesterday.</p> <p> </p> <p>if OS doesnt resolve this, I will deal with their client directly, I will not take OS to court as Chantel Kok said but I will directly deal with the guy.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>