38% annual premium increase: Get the f-OUT!!!!!!!!!!!!

Got my annual increase letter from Outsurance. Monthly building cover installment up a WHOPPING 38% from last year!!!!!! Thats right, 38%!!! Contacted them at 9am in the morining and was told that due to high call volumes, they need to call me back. Wonder why, probably all the other double digit increase customers. They eventually called me back at 3pm.

They explained to me that my 38% increasewas a combination of a normal 8-10% annual increase, my property that was revalued by an extra R200k, and because of a garage door claim we had earlier in the year. Still absolutely rediculous! Where in your life have you heard of a 38% increase??? Especially in these times!!! The retentions agent said that they would review for me, and took my annual installment down by a mere R400. Still a 33% increase. I was told that this was the best they could do. I said that I do not want them to reduce my property value and the response was that this would not be reduced.

HERE COMES THE BEST PART. Got adjusted policy document, and they did in actual fact reduce my property value back and the reduction in my new installment was as a result of this. So the 33% increase is now just a result of my annual increase and my garage door claim!!!

Have you ever heard anything as ludicrous as this in your life????? Agent was also so ****y, and had a take it or leave it attitude.

You are a bunch of ***** and *******, I am busy getting new quotes, and will soon take my business away from you, just like all the other business you have lost from me.

For all people considering getting OUTsurance, DONT!!!! You get minimal paybacks after years of no claims. Once you claim, they bomb with with out of this world increases. Guess someone needs to pay for all those OUT bonusses.

Can’t wait to cancel my policy and get these idiots OUT of my life!