35 % Rerate increase !!!! policy number : OT***8
<p>Your total premium has been adjusted from R2,214.03 to R2,972.71. The new premium is effective<br />from 01/12/2016 and will be deducted from your bank account automatically on that date.</p> <p> </p> <p>I phoned you and you said you will phone me back. all i received was a message to say we tried to contact you:</p> <p>I have my Cell with me all day and did not receive any further coms from you guys</p> <p> </p> <p>Disgusted and will move on !!!!!!!</p>
Dear Marcello,
We understand your disappointment and we are sorry to see our advisor did not keep his promise to get back to you. The matter was escalated to our Client care manager and Cora has since been in contact to give you detailed feedback.
She confirmed the policy was cancelled as per your request and we are sorry we could not offer you a better rate.
Thank you for allowing us the opportunity to discuss your concerns.
Kind regards,
Alet
Dear Marcello,
We understand your disappointment and we are sorry to see our advisor did not keep his promise to get back to you. The matter was escalated to our Client care manager and Cora has since been in contact to give you detailed feedback.
She confirmed the policy was cancelled as per your request and we are sorry we could not offer you a better rate.
Thank you for allowing us the opportunity to discuss your concerns.
Kind regards,
Alet