CM
Chris112 Minney

1 reviews | Active since Nov 2016

03 Nov 2016, 11:41

3 weeks and questioned like a ********

<p>Thank you Mariska Van Eeden for the worst experience of insurance ever. 3 weeks ago I had an accident. Now you dont want to pay out. Please have my vehicle returned to me ASAP. Kiss the R10k per month I pay to you guys goodbye. Well done Outsurance. I will be taking this to the ombudsman. Look forward to seeing you there.</p> <p>I want my vehicle returned asap. It is currently at Great South Autobiody.</p>

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Replies (1)
OUTsurance
OUTsurance's reply07 Nov 2016, 09:04
Official

Although the contents of your feedback was concerning, we are grateful you brought the matter to our attention.

Our assessing manager, Eddie contacted you and apologised for he discomfort the validation of your claim caused you. He also explained the process in more detail and we thank you for your understanding.

You have since requested we withdraw the claim as per your request.

Regards

Dinky