3 months and waiting....

My accident happened on 13 April. I am still without my car as Outsurance has still not gotten their act together. An assessor has finally assessed the damage 4 weeks ago.<br> <br> How much longer do I have to wait?????<br> <br> Do you understand the frustration and inconvenience this is causing to the lives of people? None of us want to be in an accident and if the resultant fight with insurance companies last longer than 3 months for the most straightforward of complaints, you will find a disgruntled customer. Who are going to tell the world to stay clear from your company