1 reviews | Active since Jan 2014
2 Years later & still providing excellent service
We submitted a claim in 2015 for damaging a mag & tyre in a pothole which was paid out to us quickly and efficiently as per usual. Outsurance then requested some details & documents from us to submit a claim against the Road Accident Fund which we provided & never heard anything from them again. We even changed insurances in the mean time. On Thursday 14 September 2017 we were contacted by Outsurance to arrange a refund of our excess payment for the claim mentioned above as they won the case against the RAF & wanted to refund our money. They could have easily kept quiet & scored an extra R1120, but as always, their superior service came through & our refund has been paid.
Well done Outsurance & thank you for the great service.
This is fantastic news, thank you for using this forum to share we are very happy for you!
Accolades to Erna in going the extra mile to make sure that you get your refund.
Regards,
Joy
This is fantastic news, thank you for using this forum to share we are very happy for you!
Accolades to Erna in going the extra mile to make sure that you get your refund.
Regards,
Joy
